Delivery and Shipment Policy
We currently offer FREE DELIVERY on all orders. You do not pay any shipping charges on ANY orders placed on GetStronger.in.
The large majority of our orders are shipped within 2 working days of the order, and delivered in 2-3 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.
WE ARE COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD
CONDITION, AND ALWAYS ON TIME.
Please note our shipping policy as follows:
- We currently deliver to more than 750 cities across India and over 2500 Pin Codes. Click here to check Pin Codes we deliver to.Pin Codes
- We Offer Cash on Delivery Service for a nominal charge of Rs. 50 for selected Pin Codes.
- Our shipping and delivery lead times vary by destination, and the typical lead times are as shown below:
|Destination||Shipping Time (A)||Delivery Time (B)||Total time for delivery (A+B)|
|Delhi/Gurgaon/Faridabad/Noida||1-3 working days||1-5 working days||3-8 working days,generally takes 4 days|
|Punjab/Haryana/Chandigarh Tricity||1-3 working days||1-5 working days||3-8 working days,generally takes 3 days|
|North East Region/West Bengal||1-3 working days||3-8 working days||4-11 working days,generally takes 5 days|
|Rest of India||1-3 working days||2-5 working days||5-8 working days,generally takes 7 days|
- Our shipping and delivery period during End of Season Sale may increase by 2-5 days.
As mentioned above, we ship most items within 1-3 working days of the order. However in rare cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.
- We ship on all week days (Monday to Saturday), excluding public holidays.However our Logistics Partners worker 24 X 7 ,except on national holidays.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- In case you wish your item to be packaged discreetly,you may drop us an e mail at email@example.com.
*Note: In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same